I called for a refrigerator issue. They were able to come out the next day and in an hour had my refrigerator fixed. I would definitely call J&J again the next time I am in need of appliance repairs.
- Jeff S.
We are new to the area and have had J and J out several times. He is always great. Usually responds right away and is in and out with repairs. He saved us tons of money from a false estimate from a much larger company. He is our now go to guy, nothing is getting repaired until he checks it out.
- Latorshia J.
J, couldn't fix my Whirlpool Dishwasher, citing a computer issue, but didn't charge me and pointed me toward another repair guy skilled in that line. I insisted he take $20 for gas money. I ended up buying a new dishwasher from Home Depot (sale) and a 5 year warranty
- Edward E
Called for a dryer problem. John was out within a day and had the problem narrowed down and fixed. He didn't try to sell me the goods. Replaced what needed to be fixed, cleaned out the insides of the dryer and was on his way. Another excellent experience.
- Bob F
He showed up on short notice-same day he came for the repair of my inducer motor on my heater. Was happy with punctuality and he had the part in stock which was very convenient. Only down side was the pricing. After looking up the parts online, there was a significant up-charge. Charging me around $300 for a $150 inducer motor assembly, and $65 for a $20 igniter. But I guess that's the price for convenience and knowledgeable installation. Would have liked a little lower price but still satisfied. Thanks.
- Nick C
I looked at GE's website for a service call and it would have been 4 days to get a repair. I called J&J at 7:30am and John scheduled it for that day at 10am! He showed up on time (with only an hour window of time instead of the usual 4!) and, after diagnosing the problem (and defrosting the freezer), had it repaired in less than 2 hours. Very professional and friendly. No bs, no run around. Just good old fashion service.
- Kevin H
Excellent and professional. If you want the job done correctly call this place. Any new appliance problems I have I am calling J and J.
- Troy P
Nice service call. I work nights so, it's very difficult to get anything done. My dryer wasn't heating so, I called and talked to John. He said that he could come out Monday and I told him that was difficult because of my schedule. He said that he could come out Saturday between 11:00 and noon ( I called at 5:00 P.M. Friday) He replaced the igniter. Problem solved. Thanks for the prompt service!
- Roy H
Emergency! Dryer went out on xmas day. Kids had gotten new clothes & of course were demanding that they were washed b4 wearing them! Enter John. A phone call placed the next day, was promptly returned within 30 mins. Showed up later in the day. Very friendly & job completed in 20 mins. Reasonable prices. Do recommend. Hes your guy. Thanks to J & J
- Tim T
Stop your search, John is your guy! I am an out of state landlord and had a very crabby tenant with a water leak and washer issue in Bolingbrook and two competitors wouldn't even take my call because I was out of state. I called J&J Repair and spoke to John who assured me that he could help. He was friendly, professional and bent over backwards to move his schedule around to accommodate my tenant. He told me he'd call me if the repair exceeded the cost of buying a new washer which I appreciated. Turns out he was able to fix everything same day for a very reasonable price. On our original call I had asked him to please email me a copy of the invoice which he promptly sent the following day. A+ transaction all the way around. If anything else comes up we know who to call. Thanks John!
- Lacey O.
J&J repair is absolutely the way to go! We had a busted washing machine, and we're moving this weekend. John was able to squeeze us in, and quickly fixed our washer. He was kind, efficient, and respectful while navigating the chaos of our home in the midst of a move. John definitely went the extra mile. I'll be telling all my friends in the area to call on J&J when they need service!
- Jennifer A
John is very nice, honest, and reliable. Did a great job for a good price on fixing my dryer. Will use again if I need this type of service. Was on time too.
- Amanda S
These reviews were too good to be true so I tried J&J . Now, I have to join the Greek Chorus singing his praises. Called John on Tuesday after Labor Day. He came Thursday on time early in the window he gave. He was quick, efficient, competent, helpful, personable, etc. He even insisted that I keep my music playing as he also liked Roy Orbison. The job was DW installation of a new Bosch Ascenta. I have to admit that he did look at the installation instructions, but it was cursory just to reassure himself. He services many products which have numerous makes and models. We would call him again in a Plainfield minute for any job in his repertoire. I'm a fan now, not a doubter. If I still were, he'd fix my fan anyway. BTW, his cost was reasonable and competitive but his effort is exceptional.
- Joe M
Great fast efficient service. They came out the same day I called and they fixed my dryer in 25 minutes and was cheaper too. Sears lost my business and my money.
- Sally O
John came to fix our dryer. He was able to fix it on the spot, no waiting for parts. Very personable and easy to talk to. Answered all our questions. Has a one year warranty on all his work. Will definitely call again.
- Julie L
Was in trouble on a 100 degree day, AC went out. Our unit was fixed within 2 hrs for a fair price. Thanks!
- Joe B